Carlsbad ~ Harbor Pointe Alta Mira Realtor Expert
Carlsbad ~ Harbor Pointe Alta Mira Realtor Expert
Heidi was voted "Best Sales Professional" by the San Diego Building
Industry Association 2 years in a row
Heidi Lee Casey
Heidi's main goal is to...help people buy and sell homes in San Diego with her successful real estate industry experience, exceptional people skills, and the desire to help people accomplish their goals.
OFFERING EXTENSIVE PROFESSIONAL EXPERIENCE AND A RECORD OF SUCCESSFUL ACCOMPLISHMENTS IN THE FOLLOWING AREAS:
SALES SKILLS Coordinating sales releases, showing properties, attending and leading closings, designing, delivering and coordinating presentations, creating homebuyer information kits, developing productive and profitable business relationships, conducting sales calls, increasing revenues, setting achievable sales goals, and designing programs to increase client information.
LEADERSHIP Consistently noted by supervisors, clients, staff, and upper management for exceptional leadership skills, exemplary integrity and personal conduct, detail-oriented and helpful work style, ability to prioritize tasks to accomplish maximum results, timely completion of projects, and ability to solve customer service problems with innovative solutions.
COMMUNICATION Preparing real estate documents, sales contracts, and legal materials, informing homebuyers of extensive details, coordinating public relations, interacting productively with individuals from all backgrounds, production of proposals, memos and detailed reports, and knowledge of computer applications.
EXPERIENCE Real Estate Professional; 2000-Present
Independent Real Estate Agent - Carlsbad, California
Successfully helped many home buyers and seller’s accomplish their goals of buying / selling homes throughout Carlsbad and all of San Diego. Exceeding expectations on several occasions. Sold over 25% of the homes in Harbor Pointe available for sale in 2014. Closed several short sales successfully. Attention to details to ensure successful closings. Proactive approach to overcome all objections and challenges throughout escrow process.
Real Estate Sales Representative; 2007 Urban Housing Partners - San Diego, California -Responsible for greeting clients, facilitating positive relations, showing homes, selling homes, closing homes, preparing contracts and writing them up with buyers as well as negotiating.
Real Estate Sales Associate; 2002 to September 2006 - Barratt American, INC. San Diego, Ca - Sold/Closed 14 homes in 6 months at Palma Real in Torrey Del Mar priced $500 - $900k.
Sold/Closed 15 Estates at Whitehorse in one year prices ranging from $1.8 - $2.3 million.
Sold over 160 units at Metrome in Downtown San Diego within 1 year. $280 - $650k.
Closed over 120 units at Metrome in 3 months.
Sold 10 homes at Magnolia Estates in 10 months – Closed 5. Price range $1.75 -$2.5 mill.
Received Outstanding Eliant Surveys from clientele - 2 time BIA SAM Award Sales Professional Winner at Whitehorse 2004 and Metrome 2005
¨ Multiple Winner for Barratt Sales Awards including: Sales Team of the Year, Exceeding Customer Expectations, Best Overall Site Presentation, and Customer Service Excellence.
Real Estate Sales Representative; 2000 to 2002 SHEA HOMES, INC. San Diego, CA
Successfully maintained over 100 escrows at one time
Sold/Closed over 135 units at Canterra in Scripps Ranch within 1 year
Currently averaged 97.8% on sales performance ranking surveys from clients.
Sold many “Energy Efficient” homes by educating buyers on features and benefits.
¨ Responsible for a wide range of sales and marketing duties with a leading San Diego County real estate firm, including sales of single family homes, and condominiums ranging from $200,000-$600,000. Coordinate all necessary paperwork and documentation. Prospect new client relationships and generate leads through networking, and referrals. Update and maintain client accounts, develop property information packages, market value analyses, and homebuyer presentations.
¨ Coordinate property tours and meet with prospects one-on-one to explain market conditions and sales process. Assist homebuyers in selecting various options and upgrades, including cabinets, appliances, countertops, electrical fixtures and wiring, fireplaces, and other design options.
Maintain up-to-date knowledge of current markets, competition, and sales skills. Assist in coordinating all aspects of the sales process, including writing contracts, obtaining financing, attending closings, and ensuring quality client service through prompt response to client concerns throughout the home buying experience.
Musician / Harpist; 1985 to Present
LA JOLLA SYMPHONY / SAN DIEGO SYMPHONY / PERFORMER & Therapist
La Jolla / San Diego, California
¨ Promoted to First Chair in 1997.
¨ Performed as a solo harpist for Governor Schwarzenegger at two spectacular events 2006.
¨ Participated in the San Diego Symphony’s Christmas 1995 performance “Magnificat.”
¨ Performed regularly at the Hotel del Coronado for holidays and special events.
¨ Performed at Charger’s Gold Club Home Games.
¨ Performed at Robert Schuler’s Crystal Cathedral in Anaheim, California.
¨ Performed in four to five concerts per season for audiences of up to several thousand, playing a 6-foot 23-Gold Concert Grand Lyon & Healy harp. Provided therapeutic harp music for San Diego Children’s Hospital, senior citizens, hospital patients, and others. Performed for weddings, receptions, churches, parties, and other special events.
EDUCATION Professional Development & Continuing Education; 2000 to Present
¨ Builders Industry Association Advanced Real Estate Market Training
¨ Stephen Covey’s “7 Habits of Highly Effective People” Seminar
¨ Meyers Briggs Psychology Training
¨ 4 years of Synergy Education and Sales Seminars by Chris Alexander
¨ Achieved the ‘Certified Sales Professional’ 2005
¨ Windows ’98 & Outlook ’98 Computer Training
¨ Internet Explorer 4 Computer Training
California State Real Estate License; 1999
REAL ESTATE TRAINERS / CENTURY 21; San Diego, California
Real Estate Principles Course: Received “A” Grade
Undergraduate Studies; 1996 to 1998
SAN DIEGO STATE UNIVERSITY; San Diego, California
Major: MusicEmphasis: Harp Performance
Honors: Full Music Academic Scholarship, Featured Soloist SDSU Symphony
Undergraduate Studies; 1993 to 1995
POINT LOMA NAZARENE COLLEGE; San Diego, California
Honors: Top Music Scholarship, Featured Soloist: Handel’s Concerto in B flat; Dean’s List 1993, 1994